BOLD Telemedicine - Coronavirus (COVID-19) Update

Announcing BOLD Telemedicine

The onset of the Coronavirus (COVID-19) has shaken the world. During this time it is easy to feel increased anxiety and other mental health concerns.  At BOLD Health, we are committed to maintaining your mental wellness.  Today we are announcing our BOLD Telemedicine program.
What is telemedicine?   

  • A simple, effective, HIPAA compliant video solution for your mental health needs – think FaceTime, Skype, video conferencing set up on an encrypted platform to ensure your privacy and security

  • No need to go out or miss appointments – handle appointments from the comfort of your home

  • Starting immediately BOLD will offer our clients the choice of in-person or telemedicine appointments through an app on your phone or computer

More Details Below:

TELEMEDICINE SERVICES DURING COVID-19

The outbreak of Coronavirus (COVID-19) is reshaping the way and means in which BOLD provides services to our patients. Our preference is always for patients to meet in-person / face-to-face with our expert providers.  However, we recognize that in the midst of this outbreak, some patients may be reluctant to venture to our office, either due to feeling symptomatic themselves or wanting to avoid contact with others who may have been exposed.  Given the endless media coverage and the uncertainty around the virus, many people may experience increased anxiety, and we are here to help our patients with this. 

Although no one in the BOLD community has been identified as being exposed to COVID-19, we are pleased to announce that BOLD will offer patients the choice of in-person or telemedicine visits starting on March 18, 2020, while the CDC classifies the current outbreak as a “public health emergency.”  We put a premium on our patient’s privacy and security, and we have arranged video conferencing that complies with all HIPAA (Health Insurance Portability and Accountability Act) requirements and has an easy and safe setup process.  

As a courtesy to the BOLD community, if patients are experiencing any cold or flu-like symptoms, we ask those patients to please not come into the BOLD office. If patients are having symptoms and have a scheduled appointment for that week, we ask those patients to please call us as soon as possible to speak about options.

At BOLD, we understand how important it is to maintain mental health every day and especially during an emergency or crisis.  Our employees are prepared to make sure that our patient’s mental health needs are taken care of during this outbreak no matter how long it lasts. As the situation continues to evolve, we will keep our patients updated.

The BOLD Team is dedicated to continue to provide quality services to our patients during this time. If you are a BOLD patient, please speak with your therapist and/or psychiatric provider about your treatment options and scheduling or call 760-840-7669 for more information. 

We will get through this together.

Best Regards,
The BOLD Team

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