Welcome to Bold Health Medical Group (BHMG). These terms of service (“Terms”) govern your access to and use of our services, including but not limited to medical consultations, treatment programs, and digital resources. By accessing or using any of our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our website, medical services, or any affiliated resources, you agree to these Terms of Service. If you do not agree with these Terms, please do not use our services.

2. Medical Disclaimer

BHMG provides healthcare services based on individual assessments. However, information provided on this website, in consultations, or through any communication should not be considered a substitute for professional medical advice. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

3. Use of Services

BHMG offers a variety of mental health and addiction treatment programs, both in-person and via telehealth. You agree that all services provided by BHMG are for personal, non-commercial use, and you will not use our services or materials for any illegal or unauthorized purpose.

4. Payment & Billing

BHMG uses and discloses your protected health information for treatment, payment, and healthcare operations, including but not limited to:

• Sharing relevant information with health insurance providers for payment processing.
• Engaging with third-party billing services to manage billing and payment operations.
• Providing billing information for services rendered.

You are responsible for ensuring timely payment of all services provided. Failure to pay may result in the suspension of services.

5. HIPAA Compliance and Privacy

BHMG is committed to protecting your privacy in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Please refer to our HIPAA Privacy Policy for detailed information on how your medical information is handled and protected.

HIPAA & Medical Information

• Treatment, Payment, and Operations: Your protected health information (PHI) may be used for coordinating care, seeking payment for services, and ensuring quality healthcare operations.
• Additional Uses: In compliance with legal requirements, your PHI may be disclosed for purposes such as public health activities, law enforcement, or emergency situations.
• Authorization: BHMG will obtain your written authorization before using your PHI for any purpose not specified in our Privacy Policy.
• Your Rights: You have the right to request restrictions, receive confidential communications, inspect or amend your records, and more, as outlined in our Privacy Policy.

For more details, please see our full HIPAA Privacy Policy.

6. Telehealth Services

For clients who engage in telehealth services, BHMG takes measures to ensure the confidentiality of your virtual appointments. However, by using telehealth, you acknowledge that there are inherent risks, including security breaches beyond BHMG’s control.

7. Third-Party Services

Our website may include links to third-party websites or services that are not owned or controlled by BHMG. BHMG has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites.

8. Use of Licensed Content

The images, vectors, videos, and other media assets on this website are licensed from third-party sources, including Depositphotos and Canva Pro. All content is used in compliance with the respective licensing agreements and within the terms granted by each provider.

Depositphotos:

The images, vectors, and videos licensed from Depositphotos are used under their Standard License Agreement. These assets are utilized for both digital and print materials, adhering to the terms that restrict their use in items for resale or free distribution where the file plays a major role or adds significant value, unless properly licensed otherwise.

Canva Pro:

Media assets from Canva Pro, including images, videos, and design elements, are used in accordance with Canva’s Content License Agreement. The content is authorized for personal and commercial use, but redistribution or resale of these assets outside of the permitted scope of the Canva license is strictly prohibited.

9. Changes to Terms

BHMG reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates. Continued use of our services after any changes indicates your acceptance of the updated Terms.

10. Termination

BHMG reserves the right to terminate or suspend access to our services without prior notice or liability, for any reason, including but not limited to a breach of these Terms.

11. Limitation of Liability

In no event shall BHMG, its directors, employees, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill, arising out of or related to your use of the service.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Bold Health Medical Group
561 Saxony Place, Suite 101
Encinitas, CA 92024
Phone: 760-503-4703
Email: info@boldhealthinc.com